The New York Times is another one of those services where you cannot cancel online and need to call them on the phone to cancel your subscription. The good news is that they will ALWAYS offer you a better deal to stay, and usually if you reject their first offer they have another one for you.
Of course, if you take their next offer, you need to remember to cancel it before they start billing you at the higher rate. (We like to add cancellation notices to our Google Calendar with reminders to cancel well in advance.)
To cancel the New York Times, call 1-877-698-5635. Their hours are:
Monday – Friday: 7:30 a.m. E.T. through 9:00 p.m. E.T.
Saturday and Sunday: 7:30 a.m. E.T. through 5:00 p.m. E.T.
Ease of cancellation: 5/10